Payment Methods:

-Bank Transfer, Account Number: 63007981320

-Bank Name: JPMorgan Chase Bank N.A., Hong Kong Branch

-Bank Code: 007

-Account Name: HKNATUREBOX COMPANY LIMITED.

Please provide the receipt along with the payee and product number. You can notify us through WhatsApp at (9454 7588) or email at info@hknaturebox.com.

Delivery Date:

-For items that have been ordered and stored in our warehouse, same-day delivery is possible. For other regular products, the average delivery time is 5-7 working days. Special customized and printed designs may take an average of 20-26 working days for delivery. Please confirm the delivery time for the specific product before placing an order.

Local Delivery Information:

-Free delivery service is available for orders of two boxes or more in the Kowloon and New Territories area, and three boxes or more in the Hong Kong Island area, with no additional charges.

-For outlying islands and Tung Chung area, there will be an additional fee ranging from HKD 50-200, depending on the quantity and actual location of the products. Please contact us via phone or message for more details.

Notes:

-After receiving the order, we will contact you as soon as possible to confirm the delivery date and time. The confirmed date and details will be communicated through messages or phone calls.

-Delivery time is from 10 am to 10 pm, Monday to Sunday. Urgent orders can be delivered in the early morning. Please contact customer service for more information.

-If there are any changes to the delivery address, please notify us at least 24 hours before the delivery date.

-Goods must be signed for upon delivery. We will provide an additional phone call before delivery.

-If the received goods do not match the shopping list, please contact us immediately. You can call or message us at 9454 7588 or email us at info@hknaturebox.com. We will replace the correct goods free of charge or provide a refund.